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Customer Service-is it extinct?

Many of you who’ve known me for years know I have zero tolerance for lousy inept companies and their lack of customer service.
Today was a case to the extreme.
I guess some companies have yet to realize the power of the internet.
If you make customers unhappy in the physical world, they …

Aug
17
Posted by Tara Burner • 5 comments
Filed in Misc.

Bad vs Good Customer Service

Okay yesterday my cell phone finally decided to die with no way to repair it.
I knew it’s day was coming, had hoped to prolong it though.
I dealt with having no phone on Sunday and part of today before giving in and heading off to TMobile.
Well I get there this morning …

Mar
30
Posted by Tara Burner • 0 comment
Filed in Misc.

Return to sender phone call

Well I guess it’s a good thing that I followed up on the status of some tickets I ordered online months ago for an event the first weekend of February. I was going through saved emails and noticed the order confirmation stated I’d receive actual tickets in the mail 3-4 …

Jan
16
Posted by Tara Burner • 4 comments
Filed in Misc.