Whohooooo first off, I'm thankful that B&B Air Conditioning (#954-463-7616) is here right now working on a/c After yesterday's lousy customer service from 24/7 a/c I'm thankful someone actually showed up and is working on it as I type this! I'm thankful that today is going much better than my Tested Tuesday! I'm also thankful for the work I'm doing with Paul Bange … [Read more...] about Thankful Thursday-August 18-lots to be thankful for
24/7 air conditioning
Customer Service-is it extinct?
Many of you who've known me for years know I have zero tolerance for lousy inept companies and their lack of customer service. Today was a case to the extreme. I guess some companies have yet to realize the power of the internet. If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can … [Read more...] about Customer Service-is it extinct?